User Guides

User Guides for the TRONIX TRM System

Set Up TRONIX
Getting Started This tutorial provides you with steps you should perform before you begin using TRONIX for the first time. If you have any questions about...
Tue, Nov 19, 2019 at 1:20 PM
Select a Dealer
Select a Dealer Before you begin using TRONIX, you must select your Dealer Group and Dealer:  In the top-right corner of the TRONIX menu, click the Deal...
Tue, May 18, 2021 at 2:48 PM
Create Help Desk Ticket
  Creating a Help Desk Ticket To create a Help Desk ticket: 1. Select Help & Support from the left navigation menu.   2. This launches ...
Mon, Nov 18, 2019 at 12:37 PM
Dashboard
Overview This tutorial introduces you to the TRONIX Dashboard, where you can perform a variety of functions. The Dashboard appears when you first lo...
Wed, Dec 2, 2020 at 6:58 PM
Reset Password
Reset Password If you have forgotten your TRONIX password, follow this procedure: 1. Click the Forgot Password link on the TRONIX Login page: If y...
Tue, May 18, 2021 at 2:28 PM
Deals - New Deal
Deal States A deal moves through several states in TRONIX, including: New - This represents a new deal created in TRONIX.  Pending - A new deal becomes...
Wed, Sep 28, 2022 at 10:53 PM
Deals - Quick Quote
Quick Quote Icon If you're in a hurry to provide your customer with a quote for available F&I products and options, you can use the Quick Quote...
Wed, Sep 28, 2022 at 10:25 PM
Deals - Deal Lookup
  Deals - Deal Lookup To lookup a deal in TRONIX: 1. Select Deals > Deal Lookup from the left navigation menu. 2. The Deal Lookup dialog appears: ...
Tue, Nov 19, 2019 at 1:56 PM
Deals - Pending Deals
Pending Deals A pending deal is not yet delivered to the customer or finalized in TRONIX. Each time you enter information in a TRONIX dialog and click Con...
Mon, Dec 7, 2020 at 12:22 PM
Deals - Recent/Unpaid Deals
  Recent/Unpaid Deals Deals waiting to be finalized are listed in the Recent/Unpaid Deals dialog. At this point, you have created a new deal or completed...
Tue, Nov 19, 2019 at 2:02 PM