Reset Password

If you have forgotten your TRONIX password, follow this procedure:


1. Click the Forgot Password link on the TRONIX Login page:


If you need additional assistance with getting your password reset, click the support link next to Forgot Password?  


 

2. TRONIX displays a message, such as the following, asking you to enter your username which is the email address associated with your login. 


3. If the account was found, you will receive an email from TRONIX that contains a link to reset your password.

4. When you click on the reset password link in the email, TRONIX displays the Reset Password dialog:


5. Enter your user name in the User Name field.

6. Enter your new password in the Password and Confirm Password fields. 

Note: Passwords are case sensitive. No password complexity rules currently exist in TRONIX other than it cannot be the same as the user name

7. Click the Reset Password button. 

8. You can now login with your new password.