FAQs for the caregardwarranty.com system

Why isn't a menu being displayed for a deal?
Menus are directly related to the deal type that you are currently working on. Make sure that you have created menu templates for all of the deal types of...
Wed, Dec 10, 2014 at 11:45 AM
What is the preferred browser for running TRONIX? Are any browsers prohibited?
TRONIX is only compatible with the Google Chrome browser and Internet Explorer 10 or newer. If you already have Google Chrome installed, upda...
Thu, Aug 6, 2015 at 2:30 PM
How do I submit and transmit contracts and view business that has not been submitted?
To learn more about submitting and transmitting contracts and to view business that has not been submitted, see these three solutions: "Creating Tr...
Wed, Sep 2, 2020 at 3:11 PM
When I add a new lender in TRONIX, why does it ask for lender affiliation?
When a user adds a new lender in TRONIX, the lender affiliation allows the system to recognize situations where lender-specific forms are required. This wil...
Tue, Dec 30, 2014 at 11:18 AM
How do I configure menu items in TRONIX?
For instructions on configuring menu items in TRONIX, see "Creating Menu Templates." These instructions assume that your TRONIX administrator has ...
Wed, Jan 7, 2015 at 12:00 PM
How do I display and hide the left navigation menu in TRONIX?
By default, the left navigation menu in TRONIX is hidden. You can display it and hide it by clicking on the following toggle button. In this image, ...
Thu, Feb 12, 2015 at 11:09 AM
What is the preferred screen resolution for running TRONIX and how do I change my screen resolution?
We recommend setting your screen resolution to 1280x1024 when running TRONIX. The procedure for setting your screen resolution is similar for most Windows o...
Thu, Jan 29, 2015 at 11:33 AM
How can I update my TRONIX user profile?
To make updates to your TRONIX user profile: 1. Click on your name in the upper right-hand corner of your screen. 2. Select My Profile from the d...
Tue, Feb 3, 2015 at 11:34 AM
How do I update the vehicle purchase price?
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Mon, Dec 21, 2015 at 10:22 AM
VIN Override Display Removed
What Is Happening? The VIN Override dialog no longer shows when a VIN cannot be found in the system. Why Is This Happening? We are updating our ...
Wed, May 20, 2020 at 1:14 PM